After-Sales Services
In order to ensure the sorting system operates effectively and to meet customers' service demands, we provide customers with a variety of after-sales service product portfolios. Customers can choose the most suitable service plan (as agreed in the contract) to reduce system downtime and the damage rate of on-site equipment. This can maximize the availability of the system and ensure its efficiency remains high.
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Spare Parts Service SystemThrough advanced inventory management and systematic planning and logistics, we provide customers with high-quality original spare parts in a rapid manner, and precisely match customers' needs.
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Operation Training ServicesWe provide professional training for on-site operators, provide the corresponding operation manuals for projects and issues, teach knowledge and skills about the equipment and system, and empower staff with problem-based operation and maintenance capabilities.
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Resident Service SupportFor certain special periods of the year, such as peak traffic season, we can provide customers with paid on-site services.
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Preventive Maintenance ServicesAccording to the system's operations and customers' special requirements, we flexibly formulate preventive maintenance plans, including on-site inspections, component replacements, and more.
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On-site Maintenance ServicesAccording to the customer's on-site maintenance requirements, we assign authorized engineers to respond quickly and arrive at the agreed site at an agreed-upon time.
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System Maintenance & OptimizationsPerform routine system maintenance to fix problems with the system, reduce risk, and optimize the system's performance.
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Remote Technical Support365 days and 24 hours service support to quickly respond to customers' service demands, ensuring problems are settled in a timely and effective manner.
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24/7 Phone Support365 days and 24 hours service support to quickly respond to customers' service demands, ensuring problems are settled in a timely and effective manner.
Contact Us
Tel:+27 69 4121636
E-mail:blackrhino@blackrhinoai.com
Recruit:blackrhino@blackrhinoai.com
Location:Unit 1, 106 Loper Ave. Spartan, Kampton Park,1619